Returns and Refunds Policy

The exchange of goods is subject to availability. In cases where products cannot be exchanged Umoya Foods will refund the client in full within 30 days. Umoya Foods reserves the right to request proof of failed delivery or product damage in order to validate the refund. Orders may be cancelled within the day that they are placed and cancelled orders will be subject to a 10% administration fee.

All items purchased from Umoya Foods by you are made agreeing to the terms and conditions presented by this document as well as the associated shipping companies; CourierIT and Courier Guy. Upon collection from Umoya Foods the risk of loss is passed on to you, the customer.